ViewCounter is built around a simple idea: useful WordPress analytics should not require sending visitor behaviour to a third-party analytics platform.
This Privacy Policy explains how view-counter.com handles information and how the ViewCounter WordPress plugin is designed to work.
Information We Collect
When you use this website, we may collect basic information that you choose to provide, such as your name, email address, support messages, billing details, or account information.
We may also collect limited technical information needed to operate and secure the website, such as IP address, browser type, device information, pages visited, and server logs.
Plugin Data
The ViewCounter WordPress plugin stores view tracking data inside your own WordPress database. View counts, daily totals, and related reporting data remain on the site where the plugin is installed.
The plugin does not add third-party analytics scripts and does not send tracked view data to view-counter.com.
If a paid license is used, the plugin may contact the ViewCounter license server to activate, validate, refresh, or deactivate a license. License requests may include information such as the license key, license email, site URL, plugin version, and WordPress version.
Cookies
The ViewCounter plugin does not set tracking cookies by default. If count interval controls are enabled, the plugin may set a small cookie to prevent the same visitor from being counted repeatedly within the configured interval. This cookie contains no identifying personal information.
The view-counter.com website may use cookies that are necessary for account access, checkout, security, or normal website operation.
How We Use Information
We use information to:
- Provide downloads, licenses, accounts, and support.
- Process purchases and billing.
- Respond to messages and support requests.
- Maintain, secure, and improve the website.
- Validate paid licenses for the ViewCounter plugin.
- Comply with legal, tax, and accounting obligations.
Payments
Payments may be processed by a third-party payment provider. We do not store full payment card details on our own servers. Payment providers process payment information according to their own privacy and security policies.
Support Requests
If you contact us for support, we may receive information about your website, plugin setup, WordPress version, browser, screenshots, error messages, or other details needed to help resolve the issue.
Please avoid sending passwords, private keys, or unnecessary personal data in support requests.
Data Sharing
We do not sell personal information.
We may share limited information with service providers who help operate the website, process payments, deliver email, provide hosting, secure the service, or respond to support requests. These providers may only use information as needed to provide their services.
We may also disclose information if required by law or to protect our rights, users, or services.
Data Retention
We keep information only for as long as needed for the purposes described in this policy, including account management, support, legal compliance, tax records, and security.
Plugin view tracking data is stored on your own WordPress site and is controlled by the site owner.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal information we hold about you.
You can contact us to make a privacy request. We may need to verify your identity before responding.
Security
We use reasonable technical and organisational measures to protect information. No website or online service can guarantee absolute security, but we work to reduce risk and keep systems maintained.
International Transfers
Our website, service providers, and infrastructure may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers.
Children
ViewCounter is not intended for children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact
If you have questions about this Privacy Policy or how your information is handled, contact us through the details provided on view-counter.com.