Need help with ViewCounter, have a question before buying, or want to suggest something for the roadmap? Send a message and we’ll get back to you as soon as we can.
Product Support
If you need help with the plugin, please include as much context as possible. The more detail you provide, the easier it is to understand what’s happening.
- Your WordPress version.
- Your ViewCounter version.
- Your active theme.
- Any caching, security, or performance plugins you use.
- The counting mode you have selected: PHP, JavaScript, or REST API.
- A short description of what you expected to happen and what actually happened.
Sales and Licensing
If you have a question about plans, license activations, renewals, invoices, or account access, include the email address used for your purchase where possible.
Please do not include your full payment details in a message.
Feature Requests
ViewCounter is shaped by real WordPress workflows. If there’s a feature you’d like to see, tell us what you’re trying to achieve and how you currently handle it.
The most helpful requests include your site type, your reporting needs, and where ViewCounter could save time or make the data clearer.
Send a Message
Use the contact form below, or email us directly if you prefer.
Email: support@view-counter.com
Before Sending Login Details
Please do not send WordPress admin logins, hosting credentials, license keys, private keys, or passwords in your first message.
If access is needed to investigate an issue, we’ll explain what is required and how to share it securely.